Remote Control Security

 

 

Allow Remote Control of this Computer (checked by default):  If checked an iClose-Up Client can connect to your computer and run it remotely.  Your computer must have NetMeeting 3.01 or higher installed.  In addition if you have a Remote Password the iClose-Up Client connecting to your computer would need to know your Remote Password to be able to run your computer remotely.  (To find out more about Remote Passwords see Passwords below.)

 

Allow Remote Conference of this Computer (unchecked by default):  Remote Control with iClose-Up can be either Private or Conference.  Private means that only one iClose-Up Client will be allowed in a remote session with the iClose-Up Server computer.  If you are connecting to your iClose-Up Server at your office to work on accounting data you would probably want to have a Private session so that when you are viewing your data no one else can connect and also see your data.  Conference means that when you connect to an iClose-Up Server that other iClose-Up users can connect and share your remote session viewing and taking turns controlling the mouse and keyboard.

 

Private and Conferences are set in two places.  The first is here in this menu, which controls this computer when it is acting as an iClose-Up Server.  If you do not want this computer to be able to host a remote conference leave this option unchecked.  The second place where you can set an option to control remote conferences is when you start a remote control session.  Just before starting you will be given a check box option that says  “Private Remote Control Session (do not allow remote conference)” it will be checked by default.

 

To have a remote conference all conference options (the two places mentioned above) on all computers involved must be set to allow a conference.  That is, on the iClose-Up Server the “Allow Remote Conference of this Computer” must be checked and on any iClose-Up Clients that connect to this Server the option given just before remote control starts “Private Remote Control Session (do not allow remote conference)” must be unchecked.

 

 

Passwords:  This option allows you to use one or more passwords to protect your computer from unauthorized people gaining remote control.

 

1)  If you do not have a password and you have the option “Allow Remote Control of this machine” checked (which it is by default) then anyone who connects to your computer with iClose-Up can control your computer remotely.

 

2)  If you have a password, and you have the option “Allow Remote Control of this machine” checked then an iClose-Up Client connecting to your computer has several options:

 

a)  If the iClose-Up Client connecting has the correct password in its User entry that it used to connect to your iClose-Up Server with, then the iClose-Up Client can control your computer remotely.

 

When the person at the iClose-Up Client computer created the entry to connect to your computer they did it by bringing up the iClose-Up List and clicking on the Create Entry button.  Then when they were creating your entry they were asked for the iClose-Up Remote Control Password.  If they put one in then they can control your iClose-Up Server remotely once they connect to you.

 

The person at the iClose-Up Client can see if they have a Remote Control Password for your iClose-Up Server by bringing up the iClose-Up List by Double Clicking on the red iClose-Up triangles in the lower right corner of their screen.  Then they click on the user entry for your computer and then click on Edit Entry.  At this point they should find the line Remote Control Password and see if there is a Password on that line and if it is the right one.  If there is no Password or it is the wrong one then they can put in a Password, or change the one that is there.

 

b)  If the iClose-Up Client connecting has NO password in its User entry that it used to connect to your iClose-Up Server with, then when the iClose-Up Client tries to take remote control of your computer a window will come up on their screen asking for a Remote Control Password.

 

i)  If they put in the correct Remote Control Password then they get remote control of your computer.

 

ii)  If they leave the remote password field blank and then click the OK button, a message will come up on your screen telling you who is trying to gain remote control of your computer.  You can allow or not allow their remote control.  If you are not at your computer the message on your screen will time out after about a minute and the other computer will get a message that they can not get remote control of your computer.

 

3)  NetMeeting passwords are ignored by iClose-Up and conversely iClose-Up passwords are ignored by NetMeeting.

 

4)     iClose-Up Remote Control Passwords are not case sensitive. 

 

 

To find out more on Remote Control security see the Remote Control Tab in Options.  You can get there by double clicking on the red iClose-Up triangles in the lower right of your screen and then pressing on the “Options” button in the iClose-Up List.  Also see Getting Started Using Remote Control in this online help manual.