Options Remote Control:

Allow Remote Control of this Computer (checked by default): If checked an iClose-Up Client can connect to your computer and run it remotely. Your computer must have NetMeeting 3.01 or higher installed. In addition if you have a Remote Password the iClose-Up Client connecting to your computer would need to know your Remote Password to be able to run your computer remotely. (To find out more about Remote Passwords see Passwords below.)

Allow Remote Conference of this Computer (unchecked by default): Remote Control with iClose-Up can be either Private or Conferenced. Private means that only one iClose-Up Client will be allowed in a remote session with the iClose-Up Server computer. If you are connecting to your iClose-Up Server at your office to work on accounting data you would probably want to have a Private session so that when you are viewing your data no one else can connect and also see your data. Conference means that when you connect to an iClose-Up Server that other iClose-Up users can connect and share your remote session viewing and taking turns controlling the mouse and keyboard.

Private and Conferences are set in two places. The first is here in this menu, which controls this computer when it is acting as an iClose-Up Server. If you do not want this computer to be able to host a remote conference leave this option unchecked. The second place where you can set an option to control remote conferences is when you start a remote control session. Just before starting you will be given a check box option that says “Private Remote Control Session (do not allow remote conference)” it will be checked by default.

To have a remote conference all conference options (the two places mentioned above) on all computers involved must be set to allow a conference. That is, on the iClose-Up Server the “Allow Remote Conference of this Computer” must be checked and on any iClose-Up Clients that connect to this Server the option given just before remote control starts “Private Remote Control Session (do not allow remote conference)” must be unchecked.

Remote Control Using:

iClose-Up Ports (the default, unless you are using iClose-Up on a Windows 95 system): When you run remote control all communications are done through iClose-Up’s communications using iClose-Up’s port “2338” or whatever port you have redirected iClose-Up to use (to find out more about redirecting iClose-Up to a different port see the “Proxy” tab in this Options section. iClose-Up Ports are required if you want to run Remote Control and you are going to an iClose-Up Server that is behind a Proxy Server. Therefore if you are using an iClose-Up Client on a Windows 95 computer then you cannot run Remote Control if you are going to an iClose-Up Server that is behind a Proxy Server.

NetMeeting Ports: If you select NetMeeting Ports then remote control functions will go through traditional NetMeeting ports which are: 1503, 1720 and secondary Ports 1024 through 2000. If you are running iClose-Up on a Windows 95 system then iClose-Up can only use the NetMeeting Ports.

Remote Control Timeout (default 180 seconds): This is the amount of time given to NetMeeting to load on both the iClose-Up Client and Server and then initialize and establish communications. If NetMeeting takes longer then the Timeout, then iClose-Up will give up and come back to you with a message of such. If the Internet is in an extremely bad state you could possibly see this Remote Timeout.

When Starting Remote Control, show desktop of the other computer (checked by default): When you start Remote Control you will by default see the desktop of the iClose-Up Server. This is the normal way to start remote. If the iClose-Up Server has a active moving graphic on it’s desktop or a very complex graphic desktop then it can take a long time to transfer to your screen. Uncheck this option before you start Remote Control and the desktop will not be sent over to your screen. Instead when you start Remote Control you will see iClose-Up’s small remote control “Tool Bar”. The Tool Bar will say “Starting Remote Control, Please Wait”. After remote control starts, it will say “Remote Controlling xxxxxx” where xxxxxx is the name of the computer you are controlling remotely. You would then use either of the two options mentioned below “Launch Application on Remote Computer” or “List Applications running on Remote Control”.

Tool Bar:

When you Remote Control another iClose-Up computer (if you have the above option checked “When Starting Remote Control, show desktop of the other computer”) two new windows appear on your screen. One window is iClose-Up’s small Remote Control “Tool Bar”. The Tool Bar will say “Starting Remote Control, Please Wait”. After remote control starts, it will say “Remote Controlling xxxxxx” where xxxxxx is the name of the computer you are controlling remotely. The other window in the center of your Client screen (which can take a few moments to appear), is your Remote Control window of the Server computer. To take Remote Control, double click inside the center of the Remote Control window.

There are two buttons on the Remote Control “Tool Bar”. The important one is “Close & Exit the other button is Explain This!. To end Remote Control click on the large Close & Exit button on the iClose-Up Remote Control “Tool Bar”, generally this is all you will use the tool bar for.

Launch Application on Remote Computer:

Now if you unchecked “When Starting Remote Control, show desktop of the other computer” as referred to above then you will not be viewing the desktop of the other computer. To launch an application on the Server (the other computer) click on the “Remote” pull-down menu and select “Launch Application on Remote Computer”. You will get a dialog box that says “Launch an executable on xxxxxx”. Browse to the application you want to launch (run). Select the application and click on the Open button. You will now see and be running the application you launched. Just the part of the screen with the application just launched will be transferred to your screen, and you will not see any of the desktop. If there are applications already running on the Server you will see just the application you just launched and not any of the applications already running.

You may see a “checker board” pattern on your screen covering part or all of your application. This is where there is another application not “shared” by you that is covering part or all of your application. If you can see any part of your application, then clicking on your application will get rid of the “checker board” pattern covering part of your application. If your application is completely covered by of the “checker board” pattern then to remove the “checker board” pattern look at the bottom of the remote window and you will see an entry with the name of your application, click on the entry and the “checker board” will be removed.

List Applications running on Remote Computer:

Now if you unchecked “When Starting Remote Control, show desktop of the other computer” as referred to above then you will not be viewing the desktop of the other computer. To list “share” an application on the Server (the other computer) click on the “Remote” pull-down menu and select “List Applications running on Remote Control”.. You will get a window that says “Remote Applications” “List of Applications that are running on the Remote Computer”. This window shows all applications that are currently running on the Server (other computer), as well as the entry “Desktop”. If you want to view and control any of the already running applications, select the application and click the “Start sharing” button on the bottom of the window. Once you are viewing (sharing) and controlling an application the “View” window will show the shared application with the words “currently shared” after it. If you want to un-share an application select the application and click the “Stop sharing” button on the bottom of the window. To view (share) the entire desktop of the Server, select “Desktop” and click the “Start sharing” button on the bottom of the window.

Passwords: This option allows you to use one or more passwords to protect your computer from unauthorized people gaining remote control.

1) If you do not have a password and you have the option “Allow Remote Control of this machine” checked (which it is by default) then anyone who connects to your computer with iClose-Up can control your computer remotely.

2) If you have a password, and you have the option “Allow Remote Control of this machine” checked then an iClose-Up Client connecting to your computer has several options:

a) If the iClose-Up Client connecting has the correct password in its User entry that it used to connect to your iClose-Up Server with, then the iClose-Up Client can control your computer remotely.

When the person at the iClose-Up Client computer created the entry to connect to your computer they did it by bringing up the iClose-Up List and clicking on the Create Entry button. Then when they were creating your entry they were asked for the iClose-Up Remote Control Password. If they put one in then they can control your iClose-Up Server remotely once they connect to you.

The person at the iClose-Up Client can see if they have a Remote Control Password for your iClose-Up Server by bringing up the iClose-Up List by Double Clicking on the red iClose-Up triangles in the lower right corner of their screen. Then they click on the user entry for your computer and then click on Edit Entry. At this point they should find the line Remote Control Password and see if there is a Password on that line and if it is the right one. If there is no Password or it is the wrong one then they can put in a Password, or change the one that is there.

b) If the iClose-Up Client connecting has NO password in its User entry that it used to connect to your iClose-Up Server with, then when the iClose-Up Client tries to take remote control of your computer a window will come up on their screen asking for a Remote Control Password.

i) If they put in the correct Remote Control Password then they get remote control of your computer.

ii) If they leave the remote password field blank and then click the OK button, a message will come up on your screen telling you who is trying to gain remote control of your computer. You can allow or not allow their remote control. If you are not at your computer the message on your screen will time out after about a minute and the other computer will get a message that they can not get remote control of your computer.

3) NetMeeting passwords are ignored by iClose-Up and conversely iClose-Up passwords are ignored by NetMeeting.

4) iClose-Up Remote Control Passwords are not case sensitive.